Frequently Asked Questions (FAQs)

Here are some common questions about using GetMyHealthCheckup.com. If you have any other queries, feel free to contact us.

• 1. What is GetMyHealthCheckup.com?
  • GetMyHealthCheckup.com is an online platform where you can book health tests, diagnostic services, and complete health check-up packages. We offer both lab visits and home sample collection services for your convenience.
• 2. How do I book a health test or check-up?

  You can easily book a health test or package by following these steps:

  • Visit GetMyHealthCheckup.com.
  • Select your desired test or health package.
  • Fill in your details and choose your preferred time slot.
  • Complete the payment online to confirm your booking.
• 3. What types of health check-ups are available?

  We offer a wide range of diagnostic services, including:

  • Complete health check-ups for men, women, and senior citizens
  • Specific tests like blood tests, diabetes check-ups, heart health assessments
  • Corporate wellness packages
  • Youth health profiles and more
• 4. Is home sample collection available?
  • Yes, we offer home sample collection services. A trained technician will visit your home or office at your preferred time to collect the sample.
• 5. Which areas do you serve?
  • Currently, our services are available in the Mumbai region. You can check availability by entering your pin code on our Website.
• 6. How will I receive my test reports?
  • Once the tests are completed, you will receive your health reports via email. You can also access your reports by logging into your account on our Website.
• 7. How long does it take to receive the results?
  • Most test results are delivered within 24 to 48 hours, depending on the type of test. For more detailed timelines, please refer to the specific test or package details.
• 8. Can I cancel or reschedule my booking?
  • Yes, you can cancel or reschedule your booking. However, cancellations must be made at least 24 hours before the scheduled appointment to be eligible for a refund. For rescheduling, simply contact us via our support team.
• 9. What is your refund policy?
  • If you cancel your booking within 24 hours before the appointment, you will be eligible for a refund. Refunds may take 5-7 working days to process and will be credited to the original payment method.
• 12. Privacy Policy Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Website, you consent to the data practices described in the Privacy Policy.
• 13. Termination GetMyHealthCheckup.com reserves the right to terminate your access to the Website at any time, with or without notice, if you violate any of these Terms or engage in any unlawful activity.
• 14. Governing Law These Terms are governed by the laws of India, and any disputes arising out of or related to the Website or services will be resolved in the courts located in Mumbai, Maharashtra.
• 18. How do I contact customer support?

  You can contact our support team via:

  • Email: support@getmyhealthcheckup.com
  • Phone: +91-XXXXXXXXXX

  We are here to assist you with any inquiries or concerns.